Dear Mr. Calahan:
Tonight I called my 82-year-old mom’s warranty company because last summer 2018 we had a truly horrible experience with another AC company that ended in us filing a formal complaint against the company and tonight when I talked with the warranty company I learned that the company is not any longer on the warranty company’s list as a service provider. The problem was simple – the company was dishonest, was attempting to charge for things that were not necessary and were not required by law, and also was attempting to inflate substantially the prices in the process – not only did the city’s building inspector get fed up with his approach but also my mom and I got fed up. Once the owner knew that we were not going to back down, he started “playing games” and strung out the A/C repairs for so long that my mom ended up having to go to a hotel for over a week, was out a lot of money in the process, and very soon thereafter landed in the hospital for 17 days because of high blood pressure that started during this unstable time in her life.
I called the warranty company tonight because I needed to get a list of potential AC service companies so that I could research them ahead of time and determine whether one or more of them might be good for my mom to use in case she has air conditioning problems while I am on a trip abroad in the near future, especially in hot August (since my 82-year-old mom has heart problems). It is now after 4 am in the morning, and of the 5 companies that I reviewed, I eliminated 2 companies because of very bad reviews and 1 other company because I suspect it uses too many independent contractors and is not doing a good job of quality control in the process. 1 company may indeed be a good company, but they have only 1 review. And the last company I reviewed was YOUR COMPANY AND YOU.
I have read literally thousands of review in my time, but in one sitting I have NOT EVER read not only so many truly GREAT reviews but also VERY HONEST and SINCERE reviews, i.e., after you read enough reviews you can spot many times ones that at least appear to be “staged”. The reviews of your company and you remind me of the reputation that my precious 88-year-old dad (who passed away at VA Dallas after being in the ICU for 5.5 months and the medical staff making too many mistakes in his medical care) had as an auto mechanic and transmission specialist. Dad would price his services at less than more because he believed in being honest with, not taking advantage of, and helping people. And, in the process, he would give his customers repair options, tell them how much each option would cost, and give them his recommendation in the process. My dad loved his work and wanted to be a mechanic from the time he was a little boy, doing his first major work on an automobile when he was approx. 8 years old (and his father intentionally would not help him with the work because he wanted my dad to have confidence in his abilities). And when in elementary school his schoolteacher asked the students who they wanted to be when they grew up, my dad answered joyfully that he wanted to be a mechanic, but unfortunately the teacher’s expression on her face did not reflect her joy for his choice. After reading all of the reviews, you remind me of my precious dad. I have printed off all of your reviews for my mom, and I can just hear her now after she finishes reading them, “sign me up immediately” as his future customer when needed! In a day and time when business and personal ethics are so sorely lacking in so many different professions, thank you that you have had the courage, integrity, and compassion to hold on to yours. When and if in the future my sweet mom needs help with A/C problems, we look forward to contacting you to take care of them. In the meantime, we wish you continued success with your company and in your family and personal life. Respectfully submitted, Sissy (the name that my precious dad called me all of the time, even as a grown woman)
SISSY
It’s difficult to find service providers that I would refer to friends and family.
I think the true measure of a company is how well they respond to problems. After my service, things didn’t work as expected (stuff happens) but Mr. Calahan impressed me with his responsiveness and how quickly he turned the situation around!
I am more than happy with the high quality service I received and will continue to call on this company for my HVAC needs and refer them to friends and family!
Terry Sennette
Excellent response time and service. Replace a 4 ton heat pump in less than four hours. Pricing was below competitors and Stacy was very polite and ensured I knew what he was doing and what my options were. Thank you 8/2019
Sherie Lopez
What a wonderful experience! Our air conditioner stopped cooling on Friday. Called and Stacey Calahan came out to investigate the issue. Our coil was leaking and was frozen. Stacey showed me pictures of all the issues. He then gave me a very reasonable quote to complete the work. They came out on Monday and completed the work in a very professional manner. Drop cloths were placed and the floors cleaned before they left. The system cools great! Stacey checked with us to see how the system was working the next day and even a week later when temperatures rose higher. So nice to have followup on their work.
One other thing – Stacey had a young man helping him. I don’t know if he was an apprentice learning the craft or not, but when he didn’t know things, I heard Stacey explain in detail why they were doing this or that. Stacey had the patience and took the time to help the young man learn his craft. Wonderful ethics!
I would wholeheartedly recommend Calahan Construction & Air.
TERI E
Mr. Calahan,
Words cannot express God’s grace shown to me thru you today. I praise God for sending you, one of His angels to provide His Mercy and Grace towards me. Stacey, what you did today demonstrated God’s love with a pure heart of compassion and a very good conscience by extending this blessings to me. All of this was accomplished because I believe Mr. Calahan, you have a sincere faith. God will bless you a hundred fore. May God continue to bless you and use for His Glory in the years to come.
Your generosity has left a grateful mark on my heart that will last a lifetime. You made my Monday!
“When we give cheerfully and accept gratefully, everyone is blessed.”
― Maya Angelou
LENORA CASMORE
Stacey from Calahan showed up when he promised, finished the job on time and exactly on budget. Communication beforehand was excellent, and I was kept apprised of the project status every step of the way. The work was performed professionally, and the entire crew was a pleasure to meet. I would absolutely recommend Calahan Construction to anyone who asks.
CHRIS GEBHARDT
I cant say enough about this amazing company. After having several other AC companies out for estimates on a new AC system, and just not having a good feeling about how things were going… one phone call to Calahan changed everything. I felt comfortable from the beginning and trusted their knowledge. They were prompt, very clean, efficient and made a whole new system install a breeze. I highly recommend Calahan for all your Air needs!!
AMBER BLOUNT
I bought my house as a foreclosure. Unfortunately, after I purchased the home I found out I needed to replace the entire air condition system. After getting estimates from various companies I decided on Calahan Const. This turned out to be an excellent choice. The price was unbelievable, the service was outstanding, and I can’t say enough about the install. I’ll be a reference anytime!!!
RAY WILSON
Great value, installation went well. Very courteous and professional technicians. Clean install as technicians used floor protectors. Very helpful when it came to keeping me informed during install. Units functioned well after install. I would use these folks again.
CURTIS PETRONE
I have used Calahan Construction on multiple occasions; from installing my AC/Heating unit to remodeling my home with new wood floors, new tile and counter tops, bathroom shower remodel, and my latest job of installing not one but two water heaters.
What I like about Calahan Construction is their professionalism. They care about your home and in shows by how they clean up on a daily basis before they leave.Their prices are more competitive than any others in the market, they are always on time and are committed to getting the job done and out of your way. Not to mention the quality of their work and the fact they stand behind any work that is done.
I highly recommend Calahan Construction for your AC/Heating needs as well as kitchen and bathroom remodels.
ROB C
Professional, on time, reasonable rates. Did a great job! Will definitely recommend and use them in the future!
TONYA H.
We started using Calahan Construction & Air’s service probably for 5 years, had a AC unit replaced, used their maintenance plan as well, small fixes to the system some years. The owner always answers his phone or text, it was easy to set up appointments.
JZ
Very professional, reasonable and honest. Would definitely recommend.
JACKIE S
I couldn’t be more satisfied with this company. They did everything they said they would and more. My 5 ton system went out so I started getting estimates. 7,8,9 thousand for a new system. Then I found Calahan. They got me up and running with a complete, nearly new two stage system for 3,600. I didn’t have to break the bank or finance my life away for cold air, thanks to them! Highly recommend!
Thanks guys!
DAVID SPANNAGEL
The night my downstairs a/c went out I used The Good Contractor’s List to find Calahan Construction & Air. I didn’t know what was wrong with my a/c I just knew it was HOT! They responded so quickly! They had it fixed before I got home from work the next day. Prompt, professional, and extremely knowledgeable. Wish I had known about them before now! They get my a/c business from now on! Thank You for making my house cold again!